Parece que si tienen garantia, pero el 33, no el heavy duty que son 6 meses.
*New Warranty
Policy*
You, the DuraBlue customers have spoken and we
have listened.
DuraBlue is now removing the $175 fee for a replacement
axle!
You will receive a guaranteed axle for replacement at no cost!
This means you have a great added value after
the moment you purchase
the world’s leading axles!
Read below for the details:
What is
covered?
Eliminator and X-33 axle - The axle shaft is covered for
bending or breaking. Flanges, spline wear, hardware and/or surface finish are
not covered. The axle is covered for as long as you own the axle. (original
purchaser)
Heavy Duty axle – The axle shaft is covered for bending or
breaking. Flanges, spline wear, hardware and/or surface finish are not covered.
Axles are covered for six months as long as you are the original
purchaser.
Replaced or
Straightened?
If the axle shaft is bent, it will probably be
straightened. This will not result in a weaker axle. Otherwise, your axle will
be replaced.
Who pays shipping?
The
customer/owner is expected to pay all shipping costs, both to and from
Durablue.
How do I make a warranty
claim?
Submit a copy of your original
invoice showing that you are the original purchaser. Clean the
axle so that it is not dirty and/or greasy. Keep all nuts, bolts, rings, wheel
hubs and/or other hardware. If you send the hardware and it is lost in shipping,
you will be required to purchase new replacement hardware. Include your name,
address and phone number. If you want to use a credit card to pay for
shipping, call Durablue directly.
If the axle
is to be replaced.
You may upgrade from the Heavy Duty Series to the
Eliminator or X-33 or from the Eliminator to X-33. You will pay the difference
in the suggested retail prices.
May I take my
warranty claim to my dealer or distributor?
You must deal directly
with Durablue.
Purchases on Ebay
There
is no warranty for anything purchased on ebay.
DO NOT return product as “no fit” or “defective”
when it has been used. You will not receive credit for used product (when in
doubt, request an RA number). If a warranty applies, follow the instructions
above.